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Privacy notice

When you provide your personal details to 'KOP' either online or in the clinic, 'KOP' retains your personal data  for 5 years, unless it's requested to be withdrawn. The data stored maybe used for the purposes outlined below.

Which personal data will we process?

When you complete the 'request Sophie's free health report' form on the 'KOP' website, Sophie collects your name, address, DOB, phone number & e-mail address.

When you attend a morning Pilates class, Osteopathy session, massage or relaxation therapy session, your details will also be collected and safely stored.

Why will we process the personal data?

When you complete the online form, Sophie will process your personal data for the purpose of contacting you, in accordance with your request and for marketing purposes.

When you attend clinic Sophie will store your personal records for use to help diagnosis and manage your health and presenting ailment. Your information maybe used to liaise with another practitioner on your request.

What is the legal basis for our processing?

'KOP' will process and store your Personal Data as necessary to comply with legal obligations.

Storing of personal data

'KOP' will keep your Personal Data for up to 5 years. If you have not attended clinic in 5 years then your data will be destroyed.

How will we share your personal data?

'KOP' will never share the information that has been collected, including Personal Data, to third party service providers.


'KOP' uses cookies on the Website and in the Software. A cookie is a text file that is stored on your computer or other device used to access and use the Software and Website.

'KOP' use cookies for the purposes set out below:


'KOP' uses statistics cookies to measure how the Website works. For this purpose we use Google Analytics. When using Google Analytics, we may transfer information and Personal Data to Google's servers, which may be located in a third country. In turn, Google may transfer this information to third parties where required by law, or where such third parties process the information on Google's behalf.


'KOP' uses functional cookies for the provision of the and Website in the way that you have requested.

Your rights

You have the right to request from 'KOP' information about the personal data processed about you and access to such personal data. You also have a right to request rectification of your personal data if this is incorrect and request erasure of your personal data (under certain circumstances). Further, you have a right to request restriction of the processing of your personal data meaning that you request 'KOP' to limit its processing of your personal data under certain circumstances. There is also a right for you to object to the processing based on legitimate interest or processing for direct marketing. You have as well the right to data portability (transfer of your personal data to another controller) if 'KOP'S' processing of your personal data is based contractual obligation and is automated. Please contact Sophie at the address or email mentioned below if you wish to use any of your rights.

You also have the right to lodge any complaints you may have regarding 'KOP' processing of your personal data to a supervisory authority.

Changes to this notice

In case of changes to this Privacy Notice Sophie will provide a notification on the Website.

Contact details

Sophie is the controller of your Personal Data processed under this Privacy Notice. If you have any questions or concerns about our processing of your Personal Data or in relation to the Terms of Use, please contact Sophie using the following details:

07787 404419 or